Fire Department FAQ
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When I call 911 for a medical emergency, why does the fire department show up?

Firefighters are trained first responders for all medical emergencies and traumatic emergencies. The four fire stations are strategically located throughout Benton, so our response times can have a positive effect on medical emergencies. All Benton Firefighters are certified as Emergency Medical Technicians and some are Paramedics. All Benton Fire Apparatus also carry Automatic External Defibrillators.

Do you rescue cats from trees?

We are called to assist the public for many different situations. These include but are not limited to assisting with flooding, helping the elderly and infirmed and investigating unusual situations that may pose a hazard (electrical/smell of gas/possible hazardous conditions). We typically do not rescue cats from trees. We advise to remove the threat that makes the cat stay in the tree such as a dog or other predator and place food at the base of the tree. It will come down.

Where should smoke detectors be placed in my home?

Residential smoke detectors are early warning devices to wake a sleeping person or persons. Smoke detectors should be placed in each bedroom(sleeping area) and in hallway leading to the bedrooms. 

Why do firefighters get upset when you drive over fire hoses?

The fire hose is the lifeline of a firefighter when fighting fire. If you drive over it, hose can be damaged, and any firefighter at the end of a nozzle will have the water interrupted—possibly causing injury. 

Can I burn trash in a barrel in the City of Benton?

No. Only vegetative waste, small limbs, leaves or garden waste may be burned as outlined under Ordinance 31 of 2007. Items such as roofing, tires, old furniture, etc. are strictly forbidden. For large brush piles a burning permit is required which can be obtained free of charge at the Central Fire Station, Monday thru Friday between the hours of 8:00 a.m. and 4:30 p.m.