Job Title: Title VI Complaint Process
Job Description:
| The City of Benton Compliant Process | |||||||||
| "Any person who believes they, or any specific class of persons, were subjected to discrimination | |||||||||
| on the basis of race, color or national origin in programs or activities of a Federal-aid Recipient | |||||||||
| may file a complaint. According to U. S. DOT regulations, 49 CFR § 21.11(b), a complaint must be | |||||||||
| filed not later than 180 days after the date of the alleged discrimination, unless the time for filing | |||||||||
| is extended by the investigation agency". | |||||||||
| NOTE: The City of Benton shall keep a log of all Title VI complaints received. The log shall in- | |||||||||
| clude the date the complaint was filed, a summary of the allegations, the status of the | |||||||||
| complaint, and actions taken in response of the complaint. | |||||||||
| FHWA Title VI compliant process | |||||||||
| 1. If a sub-recipient receives a complaint, it must be forwarded to ARDOT, who will then forward | |||||||||
| the complaint to the FHWA Arkansas Division Office (Division). | |||||||||
| 2. All Title VI complaints received by the Division Office will be forwarded to HCR for process- | |||||||||
| ing and potential investigation. | |||||||||
| 3. If HCR determines a Title VI complaint against a sub-recipient can be investigated by ARDOT, | |||||||||
| HCR may delegate the task of investigating the compliant to ARDOT. ARDOT will conduct the | |||||||||
| investigation and forward the Report of Investigation to HCR for review and final disposition. | |||||||||
| 4. The disposition of all Title VI complaints will be undertaken by HCR, through either (1) | |||||||||
| informal resolution or (2) issuance of a Letter of Finding of Compliance or noncompliance with | |||||||||
| the Title VI. A copy of the Letter of finding will be sent to the Division Office. | |||||||||