Job Title: Title VI Complaint Process
Job Description:
The City of Benton Compliant Process | |||||||||
"Any person who believes they, or any specific class of persons, were subjected to discrimination | |||||||||
on the basis of race, color or national origin in programs or activities of a Federal-aid Recipient | |||||||||
may file a complaint. According to U. S. DOT regulations, 49 CFR § 21.11(b), a complaint must be | |||||||||
filed not later than 180 days after the date of the alleged discrimination, unless the time for filing | |||||||||
is extended by the investigation agency". | |||||||||
NOTE: The City of Benton shall keep a log of all Title VI complaints received. The log shall in- | |||||||||
clude the date the complaint was filed, a summary of the allegations, the status of the | |||||||||
complaint, and actions taken in response of the complaint. | |||||||||
FHWA Title VI compliant process | |||||||||
1. If a sub-recipient receives a complaint, it must be forwarded to ARDOT, who will then forward | |||||||||
the complaint to the FHWA Arkansas Division Office (Division). | |||||||||
2. All Title VI complaints received by the Division Office will be forwarded to HCR for process- | |||||||||
ing and potential investigation. | |||||||||
3. If HCR determines a Title VI complaint against a sub-recipient can be investigated by ARDOT, | |||||||||
HCR may delegate the task of investigating the compliant to ARDOT. ARDOT will conduct the | |||||||||
investigation and forward the Report of Investigation to HCR for review and final disposition. | |||||||||
4. The disposition of all Title VI complaints will be undertaken by HCR, through either (1) | |||||||||
informal resolution or (2) issuance of a Letter of Finding of Compliance or noncompliance with | |||||||||
the Title VI. A copy of the Letter of finding will be sent to the Division Office. | |||||||||